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Job Internship Course
Customer Support Internship
INTERNSHIP
ArctX Team is starting the 6th call for Customer Support Internship!
The program consists of 2 stages: theoretical and practical parts. During the 1st stage you will participate in trainings and learn Korean language. In the 2nd stage you will acquire skills, such as working etiquette; including but not limited to teamwork, career development. You will learn about banking system, working with the BO, writing reports, how to resolve issues quickly and much more.

Job Responsibilities

  • Directly reach out to customers
  • Resolve customer issues
  • Ensure customer satisfaction as their topmost priority
  • Prepare reports
  • Work closely with BO teams
  • Reach the necessary targets concept of the company, including the brand, customer, product goals and all other aspects of service
  • Be ready to face challenges

Required Qualifications

  • Knowledge of MS-Office (Word, PowerPoint, Excel)
  • Desire to intensively learn Korean language
  • Good communication skills
  • Initiative and sense of responsibility
  • Intellectual curiosity and eagerness for continuous learning
  • Attention to details and commitment to delivering high-quality work
  • A can-do attitude

The program will last one month. Trainings will be held for 4 hours, 5 days a week.

After completing the internship, all successful candidates will get a full time job offer for the Customer Support Specialist position with a fixed salary and a flexible bonus system based on the completion test results.

All interested candidates are encouraged to submit a CV to  address of YSU Alumni and Career Center: acc@ysu.am. and recruitment@arctx.co email addresses by mentioning "Customer Support Internship" in the subject line. 

Application deadline 24.02.2022

 

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